Cargobid

Terms & Conditions

Effective Date: June 30, 2026

Welcome to Cargobid (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, applications, communication platforms, products, and services, including interactions through the Meta WhatsApp Business Platform, Rich Communication Services (RCS), email, SMS, and other supported communication channels.

By accessing our website, registering an account, requesting our services, or communicating with us through any supported platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any provision of these Terms, you must discontinue use of our services immediately.

These Terms are drafted in accordance with applicable laws of India, including the Information Technology Act, 2000, applicable rules thereunder, and other relevant regulations.

1. Introduction

Cargobid is committed to providing secure, transparent, and reliable logistics-related digital services and customer communication solutions. Our platform enables customers and business users to communicate, request services, receive updates, notifications, quotations, and other business communications through approved digital channels.

These Terms establish the legal relationship between Cargobid and every person accessing or using our services.

2. Definitions

For the purposes of these Terms:

“Company” refers to Cargobid.

“User” means any visitor, customer, business client, representative, or individual accessing or using our website or services.

“Services” include all products, logistics-related services, digital communications, customer support, quotations, notifications, integrations, and online facilities offered by Cargobid.

“Platform” means our website, mobile applications (if any), customer portals, WhatsApp Business Platform, RCS Business Messaging, APIs, and associated systems.

“Account” means a registered profile created for accessing certain services.

“Content” means any text, images, graphics, documents, software, trademarks, databases, videos, communications, or other information available through our platform.

3. Acceptance of Terms

By accessing or using any service provided by Cargobid, you agree to comply with these Terms and all applicable laws and regulations.

If you are accepting these Terms on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind such entity.

Continued use of our services after updates to these Terms constitutes acceptance of the revised Terms.

4. Description of Services

Cargobid provides logistics and transportation-related digital services, customer communication solutions, enquiry handling, quotations, shipment-related information, business notifications, support services, and related offerings.

Our services may include:

  • Service enquiries
  • Transportation and logistics coordination
  • Customer support
  • Business communications
  • Shipment notifications
  • Promotional communications (where consent has been provided)
  • Document sharing
  • Appointment scheduling
  • Customer account management
  • WhatsApp Business communications
  • RCS Business Messaging
  • Email communications
  • Future digital services introduced by Cargobid

Service availability may vary depending on operational requirements, geographic limitations, technical constraints, and applicable laws.

5. Eligibility

To use our services, you must:

  • Be at least 18 years of age or have the consent of a parent or legal guardian where permitted by law.
  • Have the legal capacity to enter into a binding agreement.
  • Provide accurate, complete, and current information.
  • Comply with all applicable laws and regulations.

Cargobid reserves the right to refuse services where eligibility requirements are not satisfied.

6. Account Registration

Certain services may require account registration.

Users agree to:

  • Provide truthful registration details.
  • Maintain updated contact information.
  • Keep login credentials confidential.
  • Prevent unauthorized access to their accounts.
  • Notify Cargobid immediately if account misuse is suspected.

Users remain responsible for all activities conducted through their accounts unless unauthorized use is promptly reported.

Cargobid may suspend or terminate accounts that contain inaccurate information, violate these Terms, or compromise platform security.

7. User Responsibilities

Users agree to use our services responsibly and lawfully.

Users shall not:

  • Provide false or misleading information.
  • Engage in fraudulent or deceptive activities.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to systems.
  • Disrupt network operations.
  • Violate intellectual property rights.
  • Transmit unlawful, offensive, defamatory, or abusive content.
  • Interfere with platform security.
  • Use automated tools to scrape or harvest information without authorization.
  • Misuse messaging services for spam or unauthorized marketing.

Users are solely responsible for information submitted through the platform.

8. Payment & Billing Terms

Where applicable, users agree to pay all charges associated with services purchased from Cargobid.

Payment obligations include:

  • Applicable service charges
  • Taxes required under Indian law
  • Government levies
  • Transaction fees where applicable

Payments may be processed through authorized payment providers.

Invoices become payable according to the agreed payment schedule.

Late payments may result in:

  • Suspension of services
  • Additional administrative charges
  • Delayed processing
  • Recovery proceedings where legally permissible

Cargobid reserves the right to revise pricing with reasonable notice.

9. Subscription Renewal & Termination

Where subscription-based services are offered:

  • Subscriptions may renew according to the selected billing cycle unless cancelled.
  • Users may request cancellation in accordance with applicable service terms.
  • Certain prepaid fees may be non-refundable unless required by law.
  • Service access may continue until the end of the active subscription period.

Cargobid reserves the right to suspend or terminate services where users:

  • Breach these Terms.
  • Engage in unlawful conduct.
  • Misuse communication channels.
  • Fail to make required payments.
  • Create security risks.

Termination does not affect accrued legal rights or obligations.

10. Use of WhatsApp Official API & RCS

Cargobid may communicate with users using the Meta WhatsApp Business Platform and Rich Communication Services (RCS).

Users acknowledge and agree that:

  • Messages will only be sent where an appropriate lawful basis or required consent exists.
  • Business conversations are subject to Meta’s Business Messaging policies and applicable Google RCS requirements.
  • Communications may include order confirmations, shipment updates, support messages, service notifications, reminders, account information, and promotional messages where permitted.
  • Users may opt out of promotional communications at any time using available unsubscribe mechanisms.
  • Message delivery depends upon network availability, Meta systems, Google systems, telecom operators, device compatibility, and recipient availability.

Cargobid does not guarantee uninterrupted message delivery.

11. Message Delivery & Compliance Policy

Cargobid is committed to responsible business messaging.

Users agree that:

  • Contact information provided is accurate.
  • Communications may be delivered electronically.
  • Certain messages are transactional and essential for service delivery.
  • Promotional communications will be sent only where legally permitted.

Users shall not misuse messaging services by:

  • Sending unauthorized content.
  • Attempting fraudulent communications.
  • Impersonating other individuals.
  • Violating anti-spam regulations.

Cargobid reserves the right to block communications that violate applicable policies or laws.

12. Intellectual Property Rights

All intellectual property associated with Cargobid remains the exclusive property of the Company or its licensors.

Protected materials include:

  • Logos
  • Brand names
  • Software
  • Website design
  • Databases
  • Graphics
  • Documents
  • Service descriptions
  • Content
  • Trademarks
  • Source code
  • Business processes

Users receive a limited, non-exclusive, non-transferable license solely for personal or authorized business use of our services.

No ownership rights are transferred.

Unauthorized reproduction, modification, distribution, reverse engineering, or commercial exploitation is prohibited without prior written permission.

13. Confidentiality

Both Cargobid and users agree to maintain the confidentiality of non-public business information exchanged during service delivery.

Confidential information includes:

  • Pricing information
  • Business strategies
  • Customer information
  • Technical documentation
  • Operational procedures
  • Proprietary software
  • Internal communications

Disclosure is permitted only:

  • Where legally required.
  • With written authorization.
  • To authorized service providers under confidentiality obligations.

14. Disclaimer of Warranties

Services are provided on an “as available” and “as is” basis.

To the maximum extent permitted by law, Cargobid disclaims warranties regarding:

  • Continuous availability
  • Uninterrupted operation
  • Error-free performance
  • Fitness for a particular purpose
  • Merchantability
  • Compatibility with all devices
  • Third-party service availability
  • Network performance

External systems, internet connectivity, telecom networks, Meta infrastructure, Google infrastructure, and payment providers may affect service performance.

15. Limitation of Liability

To the fullest extent permitted under Indian law, Cargobid shall not be liable for any:

  • Indirect damages
  • Incidental losses
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Loss of goodwill
  • Data loss
  • Revenue loss
  • Opportunity loss
  • Communication delays caused by third parties
  • Force majeure events

Where liability cannot legally be excluded, our total liability shall be limited to the amount paid by the user for the relevant service giving rise to the claim, to the extent permitted by applicable law.

Nothing in these Terms excludes liability that cannot be excluded under Indian law.

16. Indemnification

Users agree to indemnify, defend, and hold harmless Cargobid, its directors, officers, employees, affiliates, contractors, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

  • Breach of these Terms.
  • Violation of applicable law.
  • Misuse of the services.
  • Infringement of third-party rights.
  • Fraudulent or negligent acts by the user.
  • Unauthorized use of accounts or systems.

This obligation survives termination of these Terms.

17. Governing Law (India)

These Terms shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the services shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, unless otherwise required by applicable law.

Before initiating formal legal proceedings, the parties agree to make reasonable efforts to resolve disputes amicably through good-faith discussions.

18. Changes to Terms

Cargobid reserves the right to amend, modify, or update these Terms at any time to reflect changes in law, technology, business operations, industry practices, or service offerings.

Updated Terms will become effective upon publication on our website unless otherwise stated.

Users are encouraged to review these Terms periodically. Continued use of the services after any update constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions, concerns, notices, or requests regarding these Terms & Conditions, you may contact us using the details below:

Business Name: Cargobid

Address:
GAT NO. 048, Donje, Near Reliance Tower, Donje I.A.T., Pune – 411025, Maharashtra, India

Phone: +91 9921891123

Email: shaikh.7185@gmail.com

Cargobid will make reasonable efforts to respond to legitimate legal, compliance, or customer service enquiries in a timely manner.

Final Provisions

These Terms constitute the entire agreement between you and Cargobid concerning the use of our services and supersede any prior understandings, communications, or agreements relating to the same subject matter.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Any invalid provision shall, to the extent possible, be interpreted in a manner consistent with its original intent and applicable law.

Failure by Cargobid to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver must be made expressly in writing.

Users acknowledge that they have read, understood, and voluntarily agreed to these Terms & Conditions before using the services provided by Cargobid.